Privacy Policy

1. Information We Collect

When you interact with livingwordpublications.in—whether submitting an order inquiry form, requesting wholesale catalog information, or subscribing to our monthly literature digest—we collect only essential contact information needed to fulfill your request:

• Personal Identifiers: Your full name, organization/church affiliation, email address, telephone/WhatsApp number, and postal delivery address.
• Inquiry Details: Publication selections, desired book quantities, language preferences (English, Hindi, Bengali, Nepali), and custom order notes.
• Technical Logs: Standard anonymous web performance metrics (browser type, IP country, device type) used solely to ensure fast website performance.

2. How We Use Your Information

Your personal data is used strictly for legitimate publication distribution purposes:

• Processing publication order inquiries, generating trade discount quotes, and facilitating localized courier dispatch from Kolkata.
• Responding to customer support messages and providing updates regarding newly published titles, author events, or translations.
• We NEVER sell, rent, trade, or share your personal data with commercial third-party marketing brokers.

3. Data Security & Storage

We employ administrative, physical, and technical safeguards to protect your personal details against unauthorized access, loss, or misuse. Access to inquiry records is restricted strictly to authorized customer service and fulfillment personnel at Living Word Publications Pvt. Ltd.

4. Cookies & Browser Analytics

Our website uses essential session cookies to store temporary user preferences (such as search filters and selected book samples). We do not use intrusive third-party cross-site tracking cookies.

5. User Rights & Data Removal

You have the right to request access to the personal data we hold about you, request corrections, or ask for your contact information to be removed from our mailing list at any time. Simply email your request to info@livingwordpublications.in.

6. Privacy Office Contact